1- Find out what the following abbreviations stand for.
2- look at the keyboard of a typewriter or a computer and find and write down the following punctuation items
3- Put the following units of language into order of' size':
4- Match the following words into pairs which have similar meanings
5- Match the following with their respective meanings
6- Use the words provided below to complete the text of this business letter
7- Choose the word which best completes the following sentences
1- The office junior usually gets the job of making coffee and opening
the _____ _
2 If you have something valuable to send in a parcel, it's advisable to
send it by _______ post.
3 He _______ off for the brochure three weeks ago but it still
4 Thank you for your letter which I _______ this morning.
5 The furniture which I __________ was damaged in transit and I would like a complete refund or a replacement.
8- Use the abbreviations in the box to complete the following sentences